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Terms Conditions That Apply to Your chelsea88 Account

These terms set out how your chelsea88 account works — what we expect from you, what you can expect from us, and how transactions through Touch 'n Go eWallet, Boost, or GrabPay are handled.

Account use policyWallet & payment termsAccess subject to local lawAccount security obligationsHow to raise a dispute

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What These Terms Actually Cover

chelsea88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using a chelsea88 account, you agree to these terms in full. They apply to every action on your account — browsing the lobby, funding your wallet, placing wagers, and requesting a withdrawal. Deposits made through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or

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FPX are subject to the transaction rules stated at the point of transfer; amounts credited to your account wallet are non-transferable to third parties. We may update these terms when our operating conditions change. When we do, we will post the revised version on this page.
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Continued use of your account after any update means you accept the revised terms. If you disagree with any change, the correct step is to stop using the account and contact support to close it. Your account is personal — sharing access, running automated tools, or
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attempting to exploit lobby mechanics in ways not covered by standard gameplay will result in account suspension pending review. We handle disputes on a case-by-case basis; our support team can be reached through live chat or the contact form in your account settings. Eligibility to hold
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an account depends on your local law, and it is your responsibility to confirm that accessing this platform is permitted where you are.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us on a Terms Issue

If something in these terms is unclear, or if a transaction dispute has come up on your account, contact us directly through one of the channels below. We handle account and policy queries separately from general lobby support, so select the right path to get a faster response.

Live Chat Start a live chat from your account dashboard. For terms or wallet disputes, describe the transaction date and the payment method — Touch 'n Go eWallet, Boost, or GrabPay — so we can pull the right record.

Account Contact Form Submit a written query through the contact form inside your account settings. Include your account ID and the specific clause or transaction you want reviewed. Written submissions create a traceable record.

Email Support For formal disputes or requests to amend account data, email our support address listed in your account profile. We acknowledge all email queries and aim to respond within the timeframe stated in our reply.

ACCOUNT & DATA STANDARDS

How We Handle Your Account Data Under These Terms

Our obligations under these terms go beyond gameplay rules. Account data, transaction history, and wallet records are retained in line with the retention schedule outlined in our privacy policy. Your account security is a shared responsibility — we protect the platform end, and you are responsible for keeping your login credentials private. Players in Ipoh and elsewhere in Malaysia can request a copy of their stored account data by contacting support through the form in their account settings.

Data Retention

We retain your account and transaction records for the period required under applicable rules. You can request a summary of what we hold by submitting a written request through your account contact form.

Cookie Use

We use session cookies to keep your account active and preference cookies to remember your lobby settings. You can adjust cookie permissions in your browser, though some account functions depend on session cookies to work.

Account Security

Your account is protected by password and OTP verification at login. Never share your credentials. If you suspect unauthorised access, use the account lock option in settings and contact support immediately via live chat.

Requesting Changes

To update personal details, correct a transaction record, or request account closure, submit the request through the contact form in your account settings. We confirm all changes in writing before they are applied.

Common Questions About These Terms

The questions below cover what we get asked most about these terms — account eligibility, wallet rules, how we handle disputes, and what happens when terms are updated. If your question is not here, reach us through live chat or the account contact form.

Yes. Whether you fund your account via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX, the same account terms apply. Individual wallet providers also have their own terms that sit alongside ours.

We post the updated version on this page and the change takes effect immediately. If you continue using your account after the update, that counts as acceptance. You can contact support to close your account if you do not agree.

No. Your account is personal and non-transferable. Sharing login details or allowing another person to operate your account violates these terms and may result in suspension pending a review of the activity.

Contact us via live chat or the account contact form. Include the transaction date, the amount in RM, and the payment method used — for example, a Boost or Touch 'n Go eWallet transfer. We review each case individually.

Access depends on local law in your region. We aim to keep the platform available where permitted, but we cannot override local legal restrictions. It is your responsibility to confirm access is lawful where you are.

Submit a written data request through the contact form in your account settings. We will confirm receipt and provide a summary of the account and transaction records we hold within a reasonable timeframe.

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